Privacy Policy

Last updated 4th April 2019

We at TOUCH3D Media are committed to maintaining your privacy and looking after the personal information that you may provide us as part of visiting our website and completing our online contact form.

Whenever you provide personal information to TOUCH3D Media, you are consenting to its collection and use in accordance with this policy, including our use of cookies.

Personal information we collect and process

You will be asked for personal information when you fill in our online contact form. We will keep a record of your name, contact details and message.

When you use our website

We log your Internet Protocol (IP) address, in order to receive and send information from and to you over the internet. Our website also uses cookies to understand how people use our website.

What information we collect about you

Through visiting our website we will collect information about your geographical area (by county), how you found our website (eg via search engine or social media) and which browser you use to access the website.

If you fill in our ‘contact us’ form we will collect the information you provide, including your name, contact details, and whatever information you choose to include in your message to us.

By gathering this information we will gain a better understanding of our audience and potential clients to improve our communication and services.

What we use your information for

  • To improve our understanding of our visitors through very basic visitor segmentation techniques

  • Building an understanding of website visitors

We do this because it allows us to understand who is visiting our website and to gain an insight into who is interested in our services.

Who we might share your personal information with

It is unlikely we will be required to share your information out-with Touch3d Media. Should you contact us via the contact form and we cannot fulfil your request, we may suggest someone else to get in touch with but will not pass your details on to them unless you give us full consent to do so.

We will only hold your information for as long as your query is active. For example if you have got in touch with us via the website we will only hold the information you have provided through that contact form for as long as you are in contact with us/we are doing work for you.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How can you access the information we hold about you?

You have the right to know what personal information we hold about you, and to request a copy of that information. Please email info@touch3dmedia.co.uk and we will get back to you within fourteen days.

If you have any questions at all about the ways in which we collect and use your personal information please contact info@touch3dmedia.co.uk.